Last updated: December 2025
At Gorilla Jobs Pty Ltd (ACN 621 522 914) (Gorilla Jobs), we respect your privacy and are committed to protecting your personal information. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and operate under our ISO 9001:2015 certified Quality Management System.
This document explains what personal information we collect, how it is collected, used, disclosed, and stored, and the measures we take to protect it.
For the purposes of this document, "personal information" includes information about you where your identity is apparent or could reasonably be ascertained.
This privacy policy and collection statement applies to all of your dealings with Gorilla Jobs, including when you use our website gorillajobs.com.au (Website). By using our services or accessing our Website, you are deemed to accept and agree to the terms of this privacy policy and collection statement currently in place.
Our Commitment to Quality and Privacy
Gorilla Jobs is proud to be ISO 9001:2015 certified. This internationally recognised certification demonstrates our commitment to maintaining the highest standards of quality management, including in the handling and protection of your personal information.
Our ISO-certified processes ensure:
- Consistent and documented procedures for handling personal information
- Regular internal and external audits of our data management practices
- Continuous improvement in privacy and data protection measures
- Clear accountability and traceability throughout our recruitment processes
- Compliance with regulatory requirements and industry best practices
What Personal Information Do We Collect?
We collect a range of personal information in order to provide our services to you. This information may include:
- Your name
- Your contact details including postal and email address and telephone number
- Your work history and employment records
- The identity and contact details of your referees
- Your citizenship and visa status, including right to work documentation
- Your qualifications and professional certifications
- Professional registration details (such as AHPRA registration for healthcare professionals or Law Society registration for legal professionals)
- Reference checks and verification results
- Desired salary expectations and availability
- Police checks and Working with Children Checks (where required)
- Immunisation records (where required for healthcare roles)
- Professional indemnity insurance details (where applicable)
- Other information you choose to provide to us during our intake conversations or throughout your engagement with us
You can choose not to provide us with any of the information we request; however, this may mean that we will not be able to provide our services to you or match you with suitable opportunities.
How Do We Collect Your Personal Information?
We collect personal information from you directly when you:
- Register with us or apply for positions through our services
- Interact with us electronically, by telephone, or in person
- Respond to surveys or questionnaires
- Submit your resume or curriculum vitae
- Participate in interviews or screening processes
We may also collect information about you from third parties, including:
- Your nominated referees when we conduct reference checks
- Professional registration bodies (such as AHPRA or Law Societies) to verify your credentials
- Background checking services when required for specific placements
- Social media and professional networking platforms
- Publicly available sources for due diligence purposes
If we receive personal information from third parties, we will protect it as set out in this Privacy Policy.
How Do We Use Your Personal Information?
Gorilla Jobs uses the personal information it collects to provide you with our recruitment services and to fulfil our obligations under our ISO 9001:2015 Quality Management System. Specific examples of how your personal information may be used include:
- Assessing your suitability for roles with our clients
- Validating the details you provide to us (where we require third-party validation, we will discuss this with you first)
- Undertaking pre-employment assessments required by potential employers
- Verifying your professional registrations and qualifications
- Informing you of possible work opportunities
- Managing your placement with clients, including post-placement follow-ups
- Undertaking reference checks in relation to your work history
- Managing any complaint, investigation, or inquiry in which you are involved
- Processing any insurance claim or proposal that requires disclosure of your personal or sensitive information
- Complying with our legal, statutory, and regulatory obligations
- Maintaining accurate records for audit and quality assurance purposes in accordance with our ISO certification
We may also use your information to improve the products and services we offer and to better understand your needs. We may make you aware of new and additional products, services, and opportunities.
We may contact you by various means including telephone, email, SMS, or mail. If you do not wish to be contacted by us, please contact us at accounts@gorillajobs.com.au.
To Whom Do We Disclose Your Personal Information?
We will disclose your personal information to potential employers and to referees nominated by you where we have your express permission to do so.
We may also disclose your personal information to:
- Our employees, officers, and authorised personnel
- Our insurers and professional advisers
- Agents, suppliers, or subcontractors engaged to provide services on our behalf
- Professional registration bodies for verification purposes
- Background checking and verification service providers
- External auditors as part of our ISO certification and compliance requirements
We reserve the right to disclose your personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, or in the course of a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect our business, intellectual property, legal rights, property, or safety of Gorilla Jobs and our clients where we have reason to suspect that you have committed a breach of our terms and conditions or engaged in unlawful activity.
Business Transfers
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer, to the extent permissible at law, our user databases together with any personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality.
International Transfers
Information that we collect may from time to time be stored, processed, or transferred between parties located in countries outside of Australia. These may include, but are not limited to, the United States, Canada, the United Kingdom, and Europe.
Where we disclose your personal information to third parties, we will request that the third party complies with this privacy policy and applicable privacy laws with respect to the handling and management of your personal information.
How Do We Store and Protect Your Personal Information?
We are committed to ensuring that the information you provide to us is secure. In accordance with our ISO 9001:2015 certified Quality Management System, we have implemented robust physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, and unauthorised access, modification, and disclosure.
Our Data Management Practices
All candidate and placement records are maintained in our secure recruitment management system (JobAdder) and authorised cloud-based storage systems. Our data management practices include:
- Centralised storage of all recruitment records in secure, cloud-based systems
- Prohibition of local storage of personal information on individual devices
- Multi-factor authentication for all system access
- Regular password updates (minimum every 90 days)
- Automatic version control and backup of all documents
- Access controls limiting data access to authorised personnel only
- Regular internal and external audits of our data handling procedures
- Secure disposal of records when no longer required
Document Security
When presenting candidate information to potential employers, we use formatted documents that redact personal contact details to protect your privacy. All documents include our standard confidentiality disclaimer reinforcing our Terms of Business.
Although we have robust procedures in place to safeguard the security of your information, we cannot guarantee the security of any information you transmit to or receive from us. The transmission and exchange of information is therefore carried out at your own risk.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, regulatory, accounting, or reporting requirements.
In determining appropriate retention periods, we consider:
- The nature and sensitivity of the personal information
- The potential risk of harm from unauthorised use or disclosure
- The purposes for which we process the information
- Applicable legal, regulatory, and professional requirements
- Our ISO certification requirements for record keeping and traceability
Records relating to unsuccessful candidate applications, expired compliance checks, and unnecessary personal details are deleted in accordance with our data retention schedule.
How Can You Access Your Personal Information?
You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information.
If you would like a copy of the information which we hold about you, or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at accounts@gorillajobs.com.au.
We reserve the right to refuse to provide you with information that we hold about you in certain circumstances as set out in the Privacy Act.
Privacy Complaints
If you wish to make a complaint about our privacy practices, please send details of your complaint to accounts@gorillajobs.com.au.
In accordance with our ISO 9001:2015 certified Quality Management System, all complaints are documented, investigated, and responded to in a timely manner. We will acknowledge receipt of your complaint within 5 business days and aim to resolve all complaints within 30 days.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any amendments to this privacy policy and collection statement will be effective upon us publishing the updated policy on our Website or notifying you of the change.
We encourage you to periodically review this page for the latest information on our privacy practices.
Website Data and Third-Party Sites
Information We Collect Automatically
When you visit our Website, we may collect certain information such as browser type, operating system, device information, IP address, and the website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site so that we can improve our service.
Cookies
We may use cookies on our Website. Cookies are small files which a website uses to identify you when you return to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer.
Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our Website.
Our Website may use cookies to:
- Analyse website traffic and help us provide a better visitor experience
- Remember your preferences and settings
- Serve relevant advertisements through third-party services such as Google Ads
These advertisements may appear on this Website or other websites you visit.
Third-Party Links
Our site may contain links to other websites not owned or controlled by us. These links are provided for your convenience only. Links to third-party websites do not constitute sponsorship, endorsement, or approval of these websites.
Please be aware that Gorilla Jobs is not responsible for the privacy practices of other such websites. We encourage you to be aware when you leave our Website and to read the privacy statements of each website that collects personal identifiable information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Gorilla Jobs Pty Ltd
ACN 621 522 914
ISO 9001:2015 Certified
Email: accounts@gorillajobs.com.au
Website: gorillajobs.com.au
Our Divisions:
- Locum Doctors
- General Practice
- Medical Imaging
- Mental Health
- Allied Health
- Pharmacy
- Dental
- Legal
© 2025 Gorilla Jobs Pty Ltd. All rights reserved.